Privacy Policy – Bolsnik
Last updated: January 01, 2026
Bolsnik operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Bolsnik is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
We process personal data in accordance with applicable European Union data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – “GDPR”), and applicable Italian data protection rules.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information”, we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details including your name, address, billing address, shipping address, phone number, and email address.
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Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details (processed securely by our payment providers).
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Account information including your username, password, security questions, preferences, and settings.
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Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
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Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
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Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
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Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
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Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
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From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
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From our partners or other third parties, where permitted by law.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, tailor, and improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges, or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases.
Marketing and advertising
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements, where permitted by law. You may opt out of marketing communications at any time as described below.
Security and fraud prevention
We use your personal information to authenticate your account, provide a secure shopping experience, detect and prevent fraudulent or illegal activity, and protect the Services. You are responsible for keeping your account credentials safe.
Communicating with you
We use your personal information to provide customer support and maintain our business relationship with you.
Legal reasons
We use your personal information to comply with applicable laws, respond to legal requests, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information:
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With Shopify, vendors, and service providers who perform services on our behalf.
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With business and marketing partners for advertising and marketing purposes, in accordance with their privacy policies.
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When you direct or consent to disclosure, such as for shipping or social media integrations.
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With affiliates within our corporate group.
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In connection with business transactions (e.g. merger, acquisition, bankruptcy).
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To comply with legal obligations or protect rights and safety.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.
Your information may be transferred to Shopify and third parties located in other countries. Shopify may act as an independent controller for certain processing activities.
More information is available in the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy
You may also exercise rights via the Shopify Privacy Portal:
https://privacy.shopify.com
Third Party Websites and Links
We are not responsible for the privacy or security practices of third-party websites or platforms linked through the Services.
Children’s Data
The Services are not intended for children. Bolsnik does not knowingly collect personal information from individuals under the age of majority (18 in most EU countries, including Italy).
Security and Retention of Your Information
No system is completely secure. We retain personal information only as long as necessary for business, legal, and contractual purposes.
Your Rights and Choices
Depending on your location, you may have rights including:
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Right to access
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Right to delete
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Right to correct
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Right to data portability
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Right to manage marketing communications
If you are in the UK or EEA, you may also have rights to object to processing and withdraw consent.
Requests can be made using the contact details below. We may need to verify your identity.
Complaints
If you have concerns about our data practices, please contact us. You may also lodge a complaint with your local data protection authority (in Italy, the Garante per la protezione dei dati personali).
International Transfers
Personal information may be transferred outside your country. Where required, we rely on approved legal transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact
For questions, requests, or to exercise your rights, contact us at:
For the purposes of applicable data protection laws, Bolsnik is the data controller of your personal information.